We will accept returns of 4 or more full, sealed cartons within 10 days after purchase. No returns on trim, decos or natural stone will be accepted. All returns will be subjected to a 25% restock charge and freight back to the manufacturer. Please be advised that some manufacturers will not except returns at all.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Most order will ship within 5 to 10 business days from the time of your completed order.